At CTS Wholesale, we greatly value customer feedback. By listening collectively to individual voices, we are able to strengthen our relationship with customers, in addition to enhancing our role as successful, reliable wholesale suppliers. Recently we’ve seen an influx in customer complaints regarding shipping charges incurred using CTS. To our bafflement, it has been a source of contention, and sadly has prevented us from achieving our ultimate goal of 100% customer satisfaction.
In this post, we’re going to take a close look at shipping rates. Rates incurred when shipping merchandise purchased by CTS along with several leading competitors. We’ve tallied rates for various quantities, from assorted west coast locations, with the final destination being the great state of New York.
As you can see from the above illustration, CTS is invariably lower in cost using the industry standard mode of delivery provided by UPS. This is the shipping method which each of our competitors offer as well as CTS.
To the right you’ll see a similar illustration which shows a comparison of FedEX shipping rates offered by CTS and another leading competitor shipping 1-5 dozen sunglasses to New York.
Occasionally we receive feedback which questions are failure to provide USPS shipping as an option during check-out. We will ship using USPS upon request, however we have found the services provided by our chosen delivery providers ensure successful receipt of goods, with superb tracking abilities and a much higher success rate.
If you’re prepared to place your order and would prefer using USPS, give our Sales Department a call at 1.800.796.3486 and they’ll be happy to assist you with this.
In closing, we encourage you to compare pricing for yourself, we’re confident you’ll find that we not only provide the best product prices, but the lowest shipping prices too! If you’d like to learn an easy way to estimate shipping costs on the CTS website, we have an article here which gives you a step-by-step, easy to follow guide.